As the state’s largest electricity provider, PNM serves more than 530K New Mexico residential and business customers in Greater Albuquerque, Rio Rancho, Los Lunas, Belen, Santa Fe, Las Vegas, Alamogordo, Ruidoso, Silver City, Deming, Bayard, Lordsburg and Clayton. We also serve the New Mexico tribal communities of the Tesuque, Cochiti, Santo Domingo, San Felipe, Santa Ana, Sandia, Isleta and Laguna Pueblos
PNM is uniquely positioned to serve business customers with the most complex energy needs. We work throughout the State of New Mexico to help drive economic development by offering highly competitive electric pricing, a reliable and resilient electric grid, broad access to renewable energy today and into the future, and a strong commitment to serving our customers. These are the key components of our promise to every PNM customer, today and always.
PNM prides itself on working with customers to achieve their goals and we have been successful in working with customers across industries to develop pricing that works for them. In the past several years, PNM has been able to add data centers, manufacturers, and distribution centers by offering average rates between $0.045/kWh and $0.088/kWh.
Industrial rates 23% below national average.
Variety of pricing plans and custom solutions for large power users, including rate plans that allow for 100% renewable energy
Some of the lowest rate variability in the U.S. You can count on cost savings long-term.
Source: U.S. Dept. of Energy, Energy Information Administration
Source: U.S. Dept. of Energy, Energy Information Administration
PNM is able to customize solutions that work to help achieve your business goals.
We’re excited to work with you to determine how we can best partner and develop to meet your needs.
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At PNM, reliability is more than a word. It’s the foundation for everything we do.
Over half a million customers depend on us for power, and we’re committed to delivering safe, reliable electricity. We are constantly investing in critical infrastructure and performing regular maintenance to ensure we can provide customers with the same high level of electric reliability that you are accustomed to because we know your business depends on it.
New Mexico enjoys a temperate climate with very few extreme weather and natural disaster events, which helps PNM maintain high electric reliability
While seasonal disruptive events such as high winds and moderate snow do occur, they generally do not pose the long-term outage risks as catastrophic events like hurricanes and earthquakes
This low risk profile, coupled with our constant investment in critical infrastructure, results in our consistently high reliability scores.
We measure our reliability and benchmark our performance against other utilities using industry-standard reliability metrics, which are presented below.
| System Average Interruption Frequency Index (SAIFI) | ||
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The System Average Interruption Frequency Index (SAIFI) refers to how often the average customer experiences a sustained outage over a predefined period of time. |
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YEAR |
PNM |
EEI QUARTILE |
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2021 |
0.74 |
1st |
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2020 |
0.71 |
1st |
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2019 |
0.89 |
1st |
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2018 |
0.98 |
2nd |
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2017 |
0.88 |
1st |
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2016 |
0.92 |
2nd |
| System Average Interruption Duration Index (SAIDI) | ||
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The System Average Interruption Duration Index (SAIDI) refers to the total duration of interruption for the average customer during a predefined period of time. |
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YEAR |
PNM |
EEI QUARTILE |
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2021 |
86.22 |
2nd |
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2020 |
89.15 |
2nd |
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2019 |
103.39 |
2nd |
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2018 |
107.33 |
2nd |
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2017 |
87.44 |
1st |
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2016 |
84.18 |
1st |
At PNM, we know that a renewable energy future isn’t just the right choice for our environment, it’s also what our customers want. As more companies adopt sustainability goals and make renewable energy commitments, demand for renewable energy will continue to increase in the coming years. New Mexico’s groundbreaking Energy Transition Act mandates that the state’s utilities be 100% emissions-free by 2045. PNM has committed to meeting this goal five years ahead of schedule and was the first U.S. electric utility to present our path to a carbon-free future. Already today we produce, on average, 30% of our energy from renewable sources.
When combining the energy produced from all renewable sources, PNM produces enough electricity to power over 174,000 New Mexico homes every day. 18 solar centers produce enough energy to power 60,000 homes when the sun is shining.
Our wind, solar and geothermal power generation save 400 million gallons of water every year. The total reduced air emissions is equivalent to taking 201,000 cars off New Mexico’s roads.
$270 million investment in 1 million solar panels helped land New Mexico in the top 10 states for solar installations.
Wind power supports the energy needs of an additional 73,000 homes.
The Renewable Energy 100 (RE100) organization is made up of companies that have committed to being powered 100% by renewables by 2050. Membership in this organization has tripled in the last five years and now stands at more than 300 members. These companies account for over 300 TWh of consumption annually, and 42% of this already comes from renewable power. What’s driving this trend? 99% are on this path to satisfy corporate responsibility objectives and do their part to reduce greenhouse gas emissions. 92% report that customers are demanding they do so, and over 80% see it as critical to managing their own long-term risks. Over two-thirds (68%) see this as a path to lowering costs and improving their bottom lines.
Source: RE100
Plentiful wind and 310 days of sunshine a year in New Mexico ensure that we can help you achieve your renewable energy goals at some of the lowest costs in the U.S. Only three states have higher proportions of renewables than New Mexico while not simultaneously having higher costs.
PNM’s economic development team is committed to serving as your central point of contact to ensure you get up and running. Our role is to make sure you have access to all the data and information you need to make your decision about where to locate, to ensure that you have a customized plan in place to build out any necessary electric infrastructure, to determine the optimal rate plan to serve your needs, and to support your organization’s sustainability priorities.
We’re also here to help you access all the extensive services PNM can provide on an ongoing basis. As a leader in energy efficiency, renewable power, and the adoption of the latest in energy technology, we can continue to deliver significant value to our customers.
PNM Economic Development Department